“You, Total Root Concepts, were pivotal in getting us on track with enrollment.”
Senior Vice President, Ardea Biosciences

“Thank you for all your effort, dedication and passion for ensuring that our Regional investigator meetings were a success. The feedback that I have gotten has been extremely positive. The sites seemed to like the engaging, interactive format. And the timing worked well for everyone.

I was impressed with your personal commitment to ensure that everything went well including building a relationship with myself and others on the team. Your desire to understand the project and the accomplishments to date along with the obstacles ahead truly sets you apart from other companies.

There is a common mistaken perception that bigger companies provide better service but I was very pleased with the personal and tailored services/style that TRC provided us.

I would recommend TRC to anyone that is looking for a personalized Investigator meeting planner that is outcome oriented.”

Program Director, Large Pharma
“Thanks again to you for facilitating the WebEx investigator meeting yesterday for Estonia and Finland. The high level of interaction throughout the meeting definitely gave me confidence that these investigator’s were engaged, and really ‘got it.’”
Therapeutic Area Director, AstraZeneca
“The ongoing benefits of a recorded training are impressive. … the PIs can train at their convenience; from anywhere and at any time. We are 100% confident from a quality perspective that each PI receives the exact same training direct from our experts and is quickly ready to enroll patients in our study.”
Senior Project Manager, Biotechnology
“My experience with Total Root Concepts was extremely positive. Although we were skeptical to utilize TRC for a Web Investigators’ Meeting to replace a face to face meeting for a Phase II CNS program, we found the results to be extremely positive and in line with that of a face to face meeting.

Jennifer Lansink is a real driver; she’s professional, confident, resourceful and turns her experience into a tangible deliverable for your company. Jennifer is able to provide documentation and tracking usage for meeting attendance to supplement the Investigator Site Files as required by ICH.

I highly recommend TRC’s services and am happy to be a return client!”
Associate Director, Quintiles
“Thank you for an excellent rejuvenation meeting. I have noticed a HUGE difference in the team since we have returned from the F2F meeting. People are more empowered and critically thinking through the process, taking ownership, moving work forward, and outlining clear escalations.”
Clinical Operations Manager, PAREXEL International
“I wanted to thank you again for a really great meeting. The way the slides were presented, with much more interactive material, will truly help our CRA/CMA team execute our trials.”
Senior Protocol Manager, BMS
“I thought you ran a tremendously efficient and successful meeting last week in New Orleans. I have been to MANY meetings in my 15 year pharmaceutical career (Bertek, Merck, GSK and RXSS), and you conducted one of the best run meetings that I have attended.”
Executive Director, RXSS
“The enthusiasm, energy, support and sharpness provided by Jennifer Lansink and her team, reaches from “crowd control” at the plenary sessions down to management of the individual slide sets.

TRC are highly responsive to the signals we get – In Budapest I saw how much strategic reflection and energy went into transforming the discussion cases from a somewhat American-oriented profile to a profile better adapted to a European health care setting.

I have witnessed many meeting organizers, leadership coaches, and soft skills advisors. And I have now asked myself if I have ever worked with an organization more professional than Total Root Concepts – and I could simply not think of one.”
Senior Research Physician, Large Pharma
“Total Root Concepts applied a unique approach to a challenging recruitment situation for our oncology program. After an efficient program analysis, TRC’s solution was to conduct a series of small group, interactive, solution-based workshops which required sites to identify their recruitment barriers through brainstorming activities.

The sites developed realistic, achievable strategies focused around mitigation planning. These strategies were presented to the sponsor onsite during the workshops. Each site left with a sponsor-approved recruitment action plan which was immediately implemented. The site feedback was very positive and each attendee left energized and inspired. Sites applied a new perspective based on the workshop activities.

We plan to work with Total Root Concepts on future programs.”
Project Manager, AstraZeneca

I have been to MANY meetings in my 15 year pharmaceutical career (Bertek, Merck, GSK and RXSS), and you conducted one of the best run meetings that I have attended.

Executive DirectorRXSS